1. Free Shipping Across India

• Falconn is pleased to offer free shipping on all orders across India, regardless of the order value.

2. Estimated Delivery Time

• We aim to deliver your order within 5-7 business days from the date of purchase. Delivery times may vary depending on your location and any unforeseen circumstances such as natural calamities or pandemics.
• Orders placed on weekends or public holidays will be processed the next business day.

3. Order Processing

• All orders are processed and dispatched within 1-2 business days of receiving your order confirmation email.
• You will receive a notification once your order has been shipped, along with tracking details to monitor the status of your delivery.

4. Tracking Your Order

• Upon dispatch, a tracking number will be sent to your registered email or phone number. You can use this tracking number on our shipping partner’s website to check the status of your delivery.

5. Address Modifications

• Please ensure that your shipping address is correct at the time of purchase. We are unable to change the delivery address once the order has been dispatched.

6. Delayed or Lost Shipments

• If your order is delayed or lost in transit, please contact our customer service team at [customer service email or phone number]. We will investigate and work with our courier partners to resolve the issue as quickly as possible.

7. Return and Exchange Shipping

• In case of returns or exchanges, Falconn provides free reverse shipping on eligible items within 30 days of delivery. Please refer to our Return and Exchange Policy for more details.

8. Delivery Restrictions

• Currently, we only ship within India. International shipping options are not available at this time.

9. Contact Us

• If you have any questions or concerns regarding your shipment, feel free to contact us at [customer service email] or [phone number]. Our customer service team is available from 9:00 AM to 6:00 PM IST, Monday to Saturday.